Why User Perspective is Important for CRM/CPQ?
A few weeks back, while trying to share a Powerpoint Deck (MS Office 365), I noticed that I had to click ‘Share’, then click ‘Create link’, then click again ‘Create link’, then click ‘Copy Link’ to finally get the link to the file that I could share. That’s a whole 4 clicks to generate one […]
Chatbot and CPQ – To Improve Adoption
Have you ever got tired of Sales reps complaining complaining about the complex CPQ interfaces, and all the steps they have to go through to get a simple budgetary estimate? While CPQ platforms (Salesforce, Oracle, SAP…) are developing new functions faster than we could imagine a decade back, the challenge of user experience and adoption […]
Squeaky Wheels at Work
We all have seen Squeaky Wheels at work, they complain the most, has the loudest voice, and create the most noise; now, they also get the job done, they deliver the most, and they can overcome challenges the fastest. So, some nice articles to read about Squeaky Wheels:
Passionate Gives extra strength to Project Delivery
I’ve learned how leader value passion roughly two decades back, when I was fresh of the university and just started working. One day my then manager took me out for dinner, though it was a common practice in that company to build team spirit, during the dinner, she pointed out that she’s noticed that I […]
My PMP Certification Journey
Today I took 4 hour long grueling online PMP certification exam, and finally passed it. It is one of the longest exams I’ve taken in my life, and two masters under the belt, I’ve taken a lot for sure. Anyway, here’s my journey to get PMP certification in 2021: a. Applying for PMP: They have […]
CPQ Market for 2020-2024
Very interesting analysis done by Technavio and published in AP News. Some interesting points: The configure price and quote (CPQ) software market is expected to post a year-over-year growth rate of 13.45%. 35% of the growth will originate from the North America region. The US is the key market for configure price and quote software […]
HOW CPQ JOBS ARE CHANGING
COVID-19 has transformed how CPQ projects are delivered, and it is going to be the new normal for a while. How will it change our career in CPQ?
Future of Offices after Pandemic, What to Expect
Our work lives have been changed, after the pandemic has started. While going through the 2nd wave and another partial lock-down, it seems to be that we need to just face the reality and prepare for the changes coming to our work lives. A few articles to highlight the changes we’ll see.
Shift of Technology after Covid 19
When I have realised the magnitude of Covid 19 globally, I have made a few predictions about CPQ market, including big investment in updating existing CPQ platforms, focusing more on self-serve options, and move away from on-premise solution to cloud-based CPQ solutions. Here’re are some articles about CPQ and other technical shift because of Covid […]
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